Shift Leader: Lead a Fast-Paced Team + Growth Path

Whitewater Express Car Wash; Cincinnati (AR); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

401(k) with company match

Medical, Dental & Vision insurance

Paid training

Flexible scheduling

Promotion opportunities

Free weekly car washes

Job summary

WhiteWater Express is seeking a Shift Leader (Full-time) in the United States to lead daily shift operations, support a team, and provide outstanding customer service. Starting pay ranges from $15 to $17 per hour plus biweekly tips, with paid training and opportunities for advancement.

We promote from within and offer performance bonuses while training you to succeed in a fast-paced environment. This role requires outdoor work, lifting up to 50 lbs, and availability for evenings and weekends.

Qualifications

• 18+ years old
• High School Diploma (or equivalent) required
• Previous leadership, retail, hospitality, or customer service experience preferred
• Comfortable working outdoors in various weather conditions
• Able to lift up to 50 lbs and stay active throughout the shift
• Available evenings and weekends
• Strong communication and team leadership skills
• Dependable, motivated, and customer-focused
• Ability to follow safety procedures and company policies
• Must pass a background check

Responsibilities

• Support daily shift operations and assist with team oversight
• Ensure team members understand and complete their responsibilities
• Provide excellent customer service and resolve customer concerns
• Help customers choose wash packages and memberships
• Monitor equipment performance and report maintenance needs
• Assist with incident reports and operational documentation
• Ensure safety policies and procedures are followed
• Support store opening and closing procedures
• Maintain site cleanliness, organization, and wash quality
• Encourage a positive, team-focused work environment

Skills

Leadership

Team leadership

Customer service

Communication

Education

High School Diploma

Job description

WhiteWater Express is seeking a Shift Leader (Full-time) in the United States to lead daily shift operations, support a team, and provide outstanding customer service. Starting pay ranges from $15 to $17 per hour plus biweekly tips, with paid training and opportunities for advancement.

We promote from within and offer performance bonuses while training you to succeed in a fast-paced environment. This role requires outdoor work, lifting up to 50 lbs, and availability for evenings and weekends.