Shift Leader: Fast-Track to Management & Growth

WhiteWater Express Car Wash; Sturgis Township (MI); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Hourly pay + tips

Flexible scheduling

Paid training

Promotion opportunities

401(k) match

Health insurance

Dental insurance

Vision insurance

Free car washes

Team environment

Job summary

WhiteWater Express Car Wash is seeking a Shift Leader (Full-time) to support daily shift operations, guide a team, and ensure excellent customer service. Training is provided, and experience in leadership or customer-focused roles is beneficial.

The role involves outdoor work, lifting up to 50 lbs, and availability for evenings/weekends. Starting pay is $17–$19/hour plus biweekly tips, with opportunities for performance bonuses and growth within the company.

Qualifications

• 18+ years old
• High School Diploma (or equivalent) required
• Leadership, retail, hospitality, or customer service experience preferred
• Comfortable working outdoors in various weather conditions
• Able to lift up to 50 lbs and stay active during shift
• Available evenings and weekends
• Strong communication and team leadership skills
• Dependable, motivated, customer-focused
• Ability to follow safety procedures and company policies
• Must pass a background check

Responsibilities

• Support daily shift operations and assist with team oversight
• Ensure team members understand and complete their responsibilities
• Provide excellent customer service and resolve customer concerns
• Help customers choose wash packages and memberships
• Monitor equipment performance and report maintenance needs
• Assist with incident reports and operational documentation
• Ensure safety policies are followed
• Support store opening and closing procedures
• Maintain site cleanliness, organization, and wash quality
• Encourage a positive, team-focused work environment

Skills

Leadership

Team leadership

Customer service

Communication

Reliability

Education

High School Diploma

Job description

WhiteWater Express Car Wash is seeking a Shift Leader (Full-time) to support daily shift operations, guide a team, and ensure excellent customer service. Training is provided, and experience in leadership or customer-focused roles is beneficial.

The role involves outdoor work, lifting up to 50 lbs, and availability for evenings/weekends. Starting pay is $17–$19/hour plus biweekly tips, with opportunities for performance bonuses and growth within the company.