Shift Leader: Grow Fast in a Supportive, Active Team

Whitewater Express; Lexington (KY); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Performance bonuses

401(k) with company match

Medical, Dental & Vision insurance

Free weekly car washes

Flexible scheduling

Paid training

Promotion opportunities

Job summary

WhiteWater Express is seeking a Shift Leader to drive daily operations and lead a dynamic team. This full-time, on-site position offers an active work environment with paid training and opportunities for advancement.

You will oversee shift activities, ensure customer satisfaction, and promote safety while helping customers select wash packages and memberships. Starting pay is $15–$17 per hour plus biweekly tips, with potential bonuses and benefits.

Qualifications

• Leadership experience required or preferred.
• Strong customer service and communication skills.
• Ability to lead and guide a team during shifts.
• Commitment to safety procedures and following policies.

Responsibilities

• Support daily shift operations and oversee team members
• Ensure staff understand and complete responsibilities
• Provide excellent customer service and resolve issues
• Assist customers with wash packages and memberships
• Monitor equipment and report maintenance needs
• Assist with incident reports and shift documentation
• Support store opening/closing procedures
• Maintain site cleanliness, wash quality and organization
• Promote a positive team environment

Skills

Leadership experience

Customer service

Team leadership

Communication skills

Education

High School Diploma or equivalent

Job description

WhiteWater Express is seeking a Shift Leader to drive daily operations and lead a dynamic team. This full-time, on-site position offers an active work environment with paid training and opportunities for advancement.

You will oversee shift activities, ensure customer satisfaction, and promote safety while helping customers select wash packages and memberships. Starting pay is $15–$17 per hour plus biweekly tips, with potential bonuses and benefits.