Shift Leader: Lead a Fast-Paced Food Team & Grow

Potbelly; Park Ridge (IL); On-site; USD 23,763 - 24,452; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Paid Time Off

Retirement Savings 401(k) with company match

Flexible Work Schedule

Career growth opportunities

Job summary

Potbelly is seeking a Shift Leader in Park Ridge, Illinois, to manage operations and lead staff in delivering exceptional food and service. The ideal candidate will have supervisory experience in a restaurant or retail environment and be passionate about creating great customer experiences. Responsibilities include leading shifts, ensuring food safety compliance, and effectively handling customer issues. Potbelly offers competitive pay and benefits such as medical, dental, vision insurance, and flexible work schedules.

Qualifications

• Passionate about delighting customers with great food and good vibes.
• Comfortable with higher levels of ambient noise.
• Can manage potential allergens in food preparation.
• At least 18 years old.

Responsibilities

• Lead team members on shifts, including efficient task assignment.
• Prepare quality finished products efficiently.
• Comply with health and safety standards.
• Effectively handle customer complaints.

Skills

Customer service orientation

Strong communication skills

Problem-solving

Ability to thrive in a fast-paced environment

Supervisory experience

Job description

Potbelly is seeking a Shift Leader in Park Ridge, Illinois, to manage operations and lead staff in delivering exceptional food and service. The ideal candidate will have supervisory experience in a restaurant or retail environment and be passionate about creating great customer experiences. Responsibilities include leading shifts, ensuring food safety compliance, and effectively handling customer issues. Potbelly offers competitive pay and benefits such as medical, dental, vision insurance, and flexible work schedules.