Shift Leader - Lead a Busy Team, Growth & Benefits

Whitewatercw; Flat Rock (MI); Hybrid; USD 23,000 - 26,000; Full time

Benefits offered by this job

Tips included

Flexible scheduling

Promotion opportunities

401(k) with employer match

Medical/Dental/Vision insurance

Free weekly car washes

Team-oriented environment

Job summary

WhiteWater Express in Michigan is seeking a Shift Leader for a full-time, on-site role. You’ll lead a fast-paced team, drive daily shift operations, train staff, and ensure customer satisfaction while promoting wash packages and memberships.

Starting pay is $17–$19 per hour plus biweekly tips; we offer paid training, performance bonuses, and promotion opportunities within a team-oriented environment.

Qualifications

• High School Diploma (or equivalent) required.
• Previous leadership, retail, hospitality, or customer service experience preferred.
• Comfortable working outdoors in various weather conditions.

Responsibilities

• Support daily shift operations and assist with team oversight.
• Ensure team members understand and complete their responsibilities.
• Provide excellent customer service and resolve customer concerns.
• Help customers choose wash packages and memberships.
• Monitor equipment performance and report maintenance needs.
• Assist with incident reports and operational documentation.
• Ensure safety policies and procedures are followed.
• Support store opening and closing procedures.
• Maintain site cleanliness, organization, and wash quality.

Skills

Leadership

Communication

Customer service

Teamwork

Education

High School Diploma

Job description

WhiteWater Express in Michigan is seeking a Shift Leader for a full-time, on-site role. You’ll lead a fast-paced team, drive daily shift operations, train staff, and ensure customer satisfaction while promoting wash packages and memberships.

Starting pay is $17–$19 per hour plus biweekly tips; we offer paid training, performance bonuses, and promotion opportunities within a team-oriented environment.