Shift Leader: Lead a Fast-Paced Team (Paid Training)

Whitewatercw; East Lansing (MI); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Paid training

Flexible scheduling

Promotion opportunities

Tips included

401(k) with company match

Medical insurance

Dental & Vision insurance

Free weekly car washes

Team-oriented environment

Job summary

WhiteWater Express is seeking a Shift Leader to guide daily operations, support a busy team, and deliver excellent customer service in East Lansing, Michigan. This full-time role emphasizes leadership, training, and hands-on supervision to ensure smooth shift execution.

Starting pay ranges from $17 to $19 per hour plus biweekly tips, with paid training and opportunities for promotion within a fast-growing company.

Qualifications

• Leadership experience preferred
• Strong customer service and communication skills
• Ability to supervise a team and assign tasks
• Willingness to stay active and on your feet during shifts
• Able to work outdoors in varying weather conditions

Responsibilities

• Support daily shift operations and oversee team members
• Ensure responsibilities are understood and followed
• Provide excellent customer service and resolve concerns
• Assist customers with wash packages and memberships
• Monitor equipment and report maintenance needs
• Help with incident reports and store documentation
• Enforce safety policies and procedures
• Assist with opening and closing procedures
• Maintain site cleanliness and wash quality
• Contribute to a positive, team-focused environment

Skills

Leadership

Customer service

Team supervision

Communication

Flexible schedule

Education

High School Diploma or equivalent

Job description

WhiteWater Express is seeking a Shift Leader to guide daily operations, support a busy team, and deliver excellent customer service in East Lansing, Michigan. This full-time role emphasizes leadership, training, and hands-on supervision to ensure smooth shift execution.

Starting pay ranges from $17 to $19 per hour plus biweekly tips, with paid training and opportunities for promotion within a fast-growing company.