Shift Leader: Inspire the Team & Elevate Guest Experience

Dunkin' | NE Donut Shops Management Corp.; Philadelphia (Philadelphia County); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth opportunities

Job summary

Dunkin' franchisee in Philadelphia is seeking a Shift Leader to coach Crew Members, uphold brand standards, and deliver a friendly guest experience. The role focuses on operational excellence during each shift.

You will set goals, assign tasks, motivate the team, and provide timely feedback to celebrate successes and drive performance. A fast-paced environment offers growth opportunities for hardworking teammates.

Qualifications

• Leadership experience coaching a team
• Ability to train and motivate staff
• Focus on guest experience and service quality

Responsibilities

• Coach Crew Members to execute brand standards
• Set goals and assign tasks during shifts
• Provide timely feedback and recognize successes
• Maintain a friendly guest experience and efficient operations

Skills

Team leadership

Coaching

Customer service

Job description

Dunkin' franchisee in Philadelphia is seeking a Shift Leader to coach Crew Members, uphold brand standards, and deliver a friendly guest experience. The role focuses on operational excellence during each shift.

You will set goals, assign tasks, motivate the team, and provide timely feedback to celebrate successes and drive performance. A fast-paced environment offers growth opportunities for hardworking teammates.