Shift Leader: Inspire Teams & Own the Shift

Dunkin' | ZSC Enterprises; Gainesville (GA); On-site; USD 25,000 - 38,000; Full time

Job summary

Dunkin' | ZSC Enterprises in Gainesville, GA seeks Shift Leaders to coach team members between 5am-1pm or 1pm-9pm, ensuring brand standards and great guest service. You’ll set goals, assign tasks, and motivate staff to perform during your shift.

Qualifications include basic computer skills, fluent English, and prior leadership experience in retail, restaurant, or hospitality. You will support the restaurant manager, manage shift plans, handle guest issues, and help train the team to uphold food

Qualifications

• Basic computer skills.
• Fluent in spoken and written English.
• Previous leadership experience in retail, restaurant or hospitality preferred.

Responsibilities

• Perform all responsibilities of restaurant team members.
• Support the Restaurant Manager in meeting operational goals and execution.
• Ensure Brand standards are met throughout shift including preparation of food and beverages.
• Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback.
• Delegate tasks and responsibilities effectively, ensuring smooth workflow and efficient use of resources.

Skills

Leadership

Communication

Guest service

Problem solving

Training

Teamwork

Job description

Dunkin' | ZSC Enterprises in Gainesville, GA seeks Shift Leaders to coach team members between 5am-1pm or 1pm-9pm, ensuring brand standards and great guest service. You’ll set goals, assign tasks, and motivate staff to perform during your shift.

Qualifications include basic computer skills, fluent English, and prior leadership experience in retail, restaurant, or hospitality. You will support the restaurant manager, manage shift plans, handle guest issues, and help train the team to uphold food