Shift Leader: Inspire Team & Elevate Guest Experience

Ontario Trillium Foundation; Taunton (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Team environment

Growth opportunities

Job summary

Dunkin' Franchisee in Massachusetts is seeking a Shift Leader to coach Crew Members, ensure Brand standards, and deliver a friendly guest experience.

You will set goals, assign tasks, and motivate the team, while providing timely feedback to celebrate successes and drive performance. This is a fast-paced role offering opportunities for growth within the franchise. Commitment to customer service and teamwork is essential.

Qualifications

• Coaches Crew Members to meet Brand standards and guest service expectations.
• Sets goals, assigns tasks, and motivates the team.
• Delivers timely feedback to improve performance.

Responsibilities

• Coach Crew Members throughout shift to execute Brand standards.
• Set goals, provide job assignments, motivate others and celebrate successes.

Skills

Coaching

Team leadership

Goal setting

Feedback

Job description

Dunkin' Franchisee in Massachusetts is seeking a Shift Leader to coach Crew Members, ensure Brand standards, and deliver a friendly guest experience.

You will set goals, assign tasks, and motivate the team, while providing timely feedback to celebrate successes and drive performance. This is a fast-paced role offering opportunities for growth within the franchise. Commitment to customer service and teamwork is essential.