Shift Leader: Inspire a High-Energy Team & Guest Joy

Caribou Coffee; Mound (MN); On-site; USD 18,000 - 29,000; Full time

Job summary

Caribou Coffee in Mound, MN is seeking a Shift Leader who will collaborate with the General Manager to guide daily store operations and uphold high standards of guest service. You will lead with energy, ensuring product quality, cleanliness, and a welcoming atmosphere for every guest.

You will coach team members on responsibilities, train on products and promotions, and manage shifts with clear delegation. Minimum 1 year of relevant leadership experience and flexibility for

Qualifications

• At least 1 year of leadership, restaurant, retail or customer service experience required.
• Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends.
• Must be at least 18 years of age.
• Preferred: High school diploma or GED; valid driver’s license and reliable transportation.

Responsibilities

• Lead shifts focusing on team engagement and guest satisfaction with a commitment to Make Fun Happen.
• Ensure SOPs and quality standards are followed consistently.
• Coach team members and provide feedback to improve performance.
• Train team on role responsibilities, product knowledge, and promotions.
• Perform administrative tasks such as deposits, inventory, and store product orders.

Skills

Leadership

Restaurant

Customer service

Team supervision

Communication

Education

High school diploma or GED

Job description

Caribou Coffee in Mound, MN is seeking a Shift Leader who will collaborate with the General Manager to guide daily store operations and uphold high standards of guest service. You will lead with energy, ensuring product quality, cleanliness, and a welcoming atmosphere for every guest.

You will coach team members on responsibilities, train on products and promotions, and manage shifts with clear delegation. Minimum 1 year of relevant leadership experience and flexibility for