Shift Leader: Inspire Teams, Elevate Guest Experiences

coffeeandbagelbrands; Plymouth (MN); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Caribou Coffee is seeking a Shift Leader in Minnesota to oversee store operations with the General Manager, ensuring clear goals, product knowledge, cleanliness, and guest connections during each shift. You will lead shifts focused on team engagement and guest satisfaction, coach on SOPs, train Team Members, and manage tasks like inventory and deposits while upholding Caribou's core values.

Candidates should have at least 1 year of leadership or customer service experience and be able to work

Qualifications

• At least 1 year of leadership, restaurant, retail or customer service experience.
• Ability to work mornings, evenings, weekends and holidays.
• Must be at least 18 years of age.
• Preferred: High school diploma or GED.

Responsibilities

• Lead shifts focused on team engagement and guest satisfaction.
• Ensure SOPs and quality standards are followed.
• Coach and develop Team Members on roles and responsibilities.
• Oversee inventory, deposits and store operations.

Skills

Leadership experience

Customer service

Communication

Education

High school diploma or GED

Job description

Caribou Coffee is seeking a Shift Leader in Minnesota to oversee store operations with the General Manager, ensuring clear goals, product knowledge, cleanliness, and guest connections during each shift. You will lead shifts focused on team engagement and guest satisfaction, coach on SOPs, train Team Members, and manage tasks like inventory and deposits while upholding Caribou's core values.

Candidates should have at least 1 year of leadership or customer service experience and be able to work