Shift Leader (Hwy 290)

Ontario Trillium Foundation; Cypress (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

Crumbl Cookies is seeking a Shift Lead (Supervisor) in Cypress, Texas to manage work shifts effectively. The ideal candidate will oversee employees, ensure performance meets expectations, and establish a safe work environment. Key responsibilities include instructing employees, approving work hours, and maintaining customer service standards. Exceptional communication skills and previous leadership experience are preferred. This position is crucial for maintaining team performance and enhancing customer satisfaction.

Qualifications

• Exceptional communication skills are necessary for success.
• Previous leadership experience is a plus.

Responsibilities

• Ensure employees reporting to you meet performance expectations.
• Effectively instruct other employees on the shift.
• Establish a safe, secure, and healthy work environment.
• Meet deadlines.
• Approve work hours.
• Maintain excellent customer service at all levels.

Job description

Crumbl Cookies is seeking to fill a Shift Lead (Supervisor) position with fast skills to join our team.

A Shift Lead is someone who is in charge of managing one of your working shifts. Shift leads are responsible for completing the duties outlined in the “Baker” job description. Additionally, their duties revolve around direct reports to the general manager. A direct report provides and demonstrates task instructions, manages attendance, and measures key performance indicators. You should keep records and produce reports that will help to review the team’s performance.

Exceptional communication skills and a passion for excellence are necessary for success in this role. Previous leadership experience is a plus.

Shift Lead Responsibilities

• Ensure employees reporting to you meet performance expectations
• Effectively instruct other employees on the shift
• Establish a safe, secure, and healthy work environment
• Meet deadlines
• Approve work hours
• Maintain excellent customer service at all levels