Cookie Shop Shift Lead: Lead, Coach & Customer Delight

Workstream; Dover (DE); On-site; USD 35,000 - 45,000; Full time

Job summary

Crumbl in Dover, DE is seeking a passionate Shift Lead to oversee daily operations and lead a team in the food and beverage industry. In this role, you will supervise employees, ensure outstanding customer service, and manage shift schedules. If you have 2+ years of leadership experience and excellent communication skills, this is the perfect opportunity for you.

Join Crumbl and work in a fun environment surrounded by delicious cookies, while gaining valuable leadership and management skills. Apply now!

Qualifications

• Minimum of 2 years experience in a shift lead or equivalent leadership position.
• Strong leadership and organizational skills are essential.
• Excellent communication and interpersonal skills required.

Responsibilities

• Supervise employees and assign duties as per the shift schedule.
• Monitor team performance and ensure efficiency during shifts.
• Handle customer issues and employee disputes promptly.
• Ensure compliance with company policies and health standards.

Skills

Excellent communication

Time management

Interpersonal skills

Strong leadership

Organizational skills

Problem-solving

Team player

Education

High school diploma/GED

Job description

Crumbl in Dover, DE is seeking a passionate Shift Lead to oversee daily operations and lead a team in the food and beverage industry. In this role, you will supervise employees, ensure outstanding customer service, and manage shift schedules. If you have 2+ years of leadership experience and excellent communication skills, this is the perfect opportunity for you.

Join Crumbl and work in a fun environment surrounded by delicious cookies, while gaining valuable leadership and management skills. Apply now!