Shift Supervisor: Lead, Coach & KPI Tracker

Ontario Trillium Foundation; Cypress (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

Crumbl Cookies is seeking a Shift Lead (Supervisor) in Cypress, Texas to manage work shifts effectively. The ideal candidate will oversee employees, ensure performance meets expectations, and establish a safe work environment. Key responsibilities include instructing employees, approving work hours, and maintaining customer service standards. Exceptional communication skills and previous leadership experience are preferred. This position is crucial for maintaining team performance and enhancing customer satisfaction.

Qualifications

• Exceptional communication skills are necessary for success.
• Previous leadership experience is a plus.

Responsibilities

• Ensure employees reporting to you meet performance expectations.
• Effectively instruct other employees on the shift.
• Establish a safe, secure, and healthy work environment.
• Meet deadlines.
• Approve work hours.
• Maintain excellent customer service at all levels.

Job description

Crumbl Cookies is seeking a Shift Lead (Supervisor) in Cypress, Texas to manage work shifts effectively. The ideal candidate will oversee employees, ensure performance meets expectations, and establish a safe work environment. Key responsibilities include instructing employees, approving work hours, and maintaining customer service standards. Exceptional communication skills and previous leadership experience are preferred. This position is crucial for maintaining team performance and enhancing customer satisfaction.