Part Time Shift Leader

Push Operations; North Augusta (GA); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Tips

Flexible Schedule

Closed Sundays

Job summary

Crumbl is seeking an experienced Shift Leader in North Augusta, GA to oversee daily shift operations and ensure excellent customer service. You will train and supervise a team, monitor inventory, handle complaints, and coordinate with other leaders to hit store goals.

Requirements include 1 year in a leadership role in food service, high school diploma or equivalent, and the ability to lift up to 50 lbs. A positive attitude in a fast-paced environment is essential.

Qualifications

• High school diploma or equivalent required.
• 1 year of leadership experience in restaurant/food industry required.
• Must be at least 18 years old.
• Excellent communication and conflict resolution skills.
• Ability to lift up to 50 lbs and stand for the full shift.
• Flexible schedule, Sundays closed.

Responsibilities

• Operates as 'Manager on Duty' during scheduled shifts.
• Resolve conflicts or complaints from customers and employees.
• Report issues to management during shifts.
• Manage dough production plans and baking schedules.
• Oversee opening/closing registers and daily deposits.
• Lead shifts of 3-10 team members and open/close store as needed.
• Supervise employees, assign duties, and delegate tasks.
• Ensure SOPs, policies, and safety standards are followed.
• Mentor and train team members and new staff.
• Work independently or with others to fulfill orders and create baked goods.

Skills

Leadership

Communication

Conflict resolution

Team supervision

Training

Customer service

Problem solving

Microsoft Office

Google Workspace

Cash handling

Attention to detail

Education

High school diploma or equivalent

Job description

Crumbl is looking for an experienced Shift leader to join our team. Shift Leaders are responsible for overseeing the daily operations of the shift, ensuring excellent customer service, and managing a team of employees. We would love to hear from you if you have previous experience in a leading role and have knowledge of catering within the food production industry.

The responsibilities of this position include training and supervising employees, monitoring inventory levels, handling customer complaints, and collaborating with other shift leaders and management to achieve company goals. A shift leader is also responsible for overseeing front-of-house and back-of-house shifts, as well as working with managers and providing assistance to all departments. The position requires excellent communication skills, an attention to detail, and the ability to solve problems.

Responsibilities:

• Operates as "Manager on Duty" during scheduled shifts
• Resolve conflict or complaints from customers and employees
• Report any issues that arise during the shift to management
• Manage dough production plans and baking schedules
• Oversee store requirements of opening and closing registers, account for the daily intake, and preparing cash deposits
• Lead shifts of 3-10 team members at a time and be able to open and/or close the store as needed
• Supervise employees, assign duties, and delegate tasks based on scheduled employees
• Ensures employees are following Standard Operating Procedures, following company policies, and safety standards
• Mentor and train team members and new staff
• Willingness to work independently or with other team members to solve problems, fulfill orders, and create excellent baked goods
• High school or equivalent required
• Must be at least 18 years old
• 1 year of previous leadership experience in restaurant/food industry is required
• Basic phone applications and math skills
• Ability to keep a positive attitude in a fast-paced environment
• Excellent communication, interpersonal, coaching, and conflict resolution skills
• Proficient in Microsoft office products (word and excel), email, and google calendar/drive
• Valid driver's license
• Must be able to stand for entire shift and lift up to 50 lbs
• Tips
• Closed Sundays
• Flexible Schedule