Shift Leader: Hospitality Team Coach & Guest Champion

Popeyes; Kennesaw (GA); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Career growth programs

Diversity and inclusion

Employee recognition

Job summary

Popeyes is seeking a Shift Leader to support the Restaurant General Manager and drive daily operations, guest satisfaction, and team development. You will lead by example and supervise shifts, ensuring smooth service and a positive guest experience.

In this role, you will manage staffing, training, scheduling, and inventory, while upholding food safety standards and company procedures. Excellent communication and leadership are essential to succeed in a fast-paced environment.

Qualifications

• Minimum 1–2 years of supervisory experience in a restaurant or similar setting.
• Experience in restaurant management tasks such as staffing, scheduling, and budgets is preferred.
• Strong leadership and interpersonal skills with the ability to motivate a team.

Responsibilities

• Assist the Restaurant General Manager with daily operations, staffing, training, scheduling, and budgeting.
• Lead and motivate team members to achieve high performance, guest satisfaction, and profitability.
• Ensure compliance with policies and health and safety regulations.

Skills

Organizational skills

POS systems

Food safety knowledge

Communication

Job description

Popeyes is seeking a Shift Leader to support the Restaurant General Manager and drive daily operations, guest satisfaction, and team development. You will lead by example and supervise shifts, ensuring smooth service and a positive guest experience.

In this role, you will manage staffing, training, scheduling, and inventory, while upholding food safety standards and company procedures. Excellent communication and leadership are essential to succeed in a fast-paced environment.