Shift Leader: Fast‑Food Team Coach & Growth

Popeyes; Lancaster (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive compensation

Competitive benefits (401K, HSA, etc.)

Paid Training

Complimentary meals while on duty

Daily Pay option

Advancement opportunities

Job summary

Popeyes is seeking a Shift Leader to help support daily restaurant operations and management. You will assist the General and/or Assistant Manager, supervise team members, and ensure smooth shifts while delivering the renowned Popeyes Cajun Hospitality with consistency and care.

Applicants should have 1 year of QSR experience, strong leadership, and excellent communication. Availability for evenings, holidays, and weekends is required, with opportunities for advancement within the organization.

Qualifications

• A minimum of 1 year of experience in the Quick Service Restaurant (QSR) industry is required.
• Familiarity with a POS system and ServSafe certification is preferred.
• Availability to work within open hours (e.g. evenings, holidays, weekends).
• Strong knowledge of team leadership and positive conflict resolution.
• Exceptional written and verbal communication skills.
• Communication and team management abilities.

Responsibilities

• Our Shift Leaders are the key to operating our restaurants daily. You will help support the General and/or Assistant Manager, ensuring that every shift operates smoothly.
• Help team members through performance and training initiatives.
• Provide exceptional customer service to keep guests returning for more.
• Deliver food to guests that is cooked with care and served with Popeyes' Cajun Hospitality.

Job description

Popeyes is seeking a Shift Leader to help support daily restaurant operations and management. You will assist the General and/or Assistant Manager, supervise team members, and ensure smooth shifts while delivering the renowned Popeyes Cajun Hospitality with consistency and care.

Applicants should have 1 year of QSR experience, strong leadership, and excellent communication. Availability for evenings, holidays, and weekends is required, with opportunities for advancement within the organization.