Shift Leader: Hospitality Ops & Team Growth

Shake Shack; Eatontown (NJ); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Weekly Pay

Performance bonuses based on the achie

Medical, Dental, Vision Insurance

Flexible Spending Accounts

401(k) plan with Company Match

Paid Time Off/ Sick Time

Paid Parental Leave

Employer Assistance Program (EAP)

Commuter Benefits

Shake Shack Meal Discounts

Charitable opportunities to give back

Employee Resource Groups

Career development opportunities – we 

Eligibility criteria applies

Job summary

Shake Shack in Eatontown, NJ is hiring for a leadership-focused role overseeing shift operations and guiding hourly team members to deliver safe, clean, and high‑quality service. This position involves direct team supervision, interviewing support, and collaboration with operations to maintain excellence across dining experiences.

The role emphasizes strong communication, problem‑solving, and adherence to food safety standards, with opportunities for growth within a fast‑growing hospitality

Qualifications

• Minimum 1 year of restaurant leadership experience supervising a team.
• Food Safety Certification required per local jurisdiction.
• Strong problem solving skills.
• Effective written and verbal communication.

Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed.
• Help build and lead a high performing team of hourly Team Members.
• May assist with operational support functions (i.e. Purchasing, Receiving, Inventory, etc.).
• Participates in applicant interviews and assists with employee relations.

Skills

Team leadership

Communication

Problem solving

Food safety

Job description

Shake Shack in Eatontown, NJ is hiring for a leadership-focused role overseeing shift operations and guiding hourly team members to deliver safe, clean, and high‑quality service. This position involves direct team supervision, interviewing support, and collaboration with operations to maintain excellence across dining experiences.

The role emphasizes strong communication, problem‑solving, and adherence to food safety standards, with opportunities for growth within a fast‑growing hospitality