Shift Leader: Hospitality-Driven Path to GM

Sweetgreen; Redwood City (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Tips

Competitive wages

Shift leadership & management pathway

Medical, dental, and vision options

Paid vacation & wellness time

Parental leave

Free meal each shift

401(k)

Team Merch Shop

Job summary

Sweetgreen is seeking a Shift Leader to guide daily restaurant operations, coach a team, and uphold high standards of hospitality and food quality in a fast-paced environment. This role offers a clear path to General Manager within 2 years and opportunities for growth within Sweetgreen.

You will lead shifts, manage station coverage, and ensure safety and cleanliness while delivering first-in-class hospitality to guests.

Qualifications

• Minimum 1+ year of leadership or supervisory experience in fast-paced environments such as restaurants, retail, or hospitality.
• Strong hospitality, food quality, and operational excellence focus.
• Ability to motivate others and build a positive team culture.
• Stay organized, level-headed, and solutions-focused under pressure.
• Wants to grow into restaurant management and long-term leadership roles.
• Accountable, dependable, and detail-oriented.

Responsibilities

• Lead shifts with a hospitality-first mindset, ensuring every guest feels welcomed, cared for, and heard.
• Keep service running smoothly by managing pace, priorities, and execution across the floor.
• Jump in on any station as needed, modeling strong performance and teamwork in real time.
• Coach and support team members to elevate service, food quality, and operational standards.
• Uphold food safety, accuracy, cleanliness, and organization throughout every shift.
• Communicate clearly, solve problems quickly, and stay calm under pressure during high-volume moments.

Skills

Leadership experience

Hospitality mindset

Team motivation

Organizational skills

Accountability

Job description

Sweetgreen is seeking a Shift Leader to guide daily restaurant operations, coach a team, and uphold high standards of hospitality and food quality in a fast-paced environment. This role offers a clear path to General Manager within 2 years and opportunities for growth within Sweetgreen.

You will lead shifts, manage station coverage, and ensure safety and cleanliness while delivering first-in-class hospitality to guests.