Shift Leader: High-Impact Pizza Operations

Papa John's International; Springfield (IL); On-site; USD 21,000 - 28,000; Full time

Job summary

Papa John's International is seeking a shift supervisor in Springfield, IL to oversee restaurant operations, ensure quality products, and deliver strong customer service to drive profitability.

You will lead a team, manage staffing, train employees, and enforce company policies while maintaining safety and cleanliness in a fast-paced environment. Must be available for long hours, weekends, and emergencies; background checks may apply.

Qualifications

• High School diploma or GED.
• Successful and stable employment history.
• Experience with cash handling and team supervision.

Responsibilities

• Demonstrate operations skills across the restaurant, ensure each product meets Papa John's standards and reflects the order.
• Supervise a restaurant team, schedule shifts, train staff, enforce standards, and foster teamwork.
• Drive sales through prompt, friendly service and improving check averages via product training.
• Support profit goals by using the FOCUS System, handling cash, inventory, and maintaining a safe, organized restaurant.

Skills

Cash management

Leadership

Education

High School diploma or GED

Tools

FOCUS System

Job description

Papa John's International is seeking a shift supervisor in Springfield, IL to oversee restaurant operations, ensure quality products, and deliver strong customer service to drive profitability.

You will lead a team, manage staffing, train employees, and enforce company policies while maintaining safety and cleanliness in a fast-paced environment. Must be available for long hours, weekends, and emergencies; background checks may apply.