Shift Leader - Hands-On Team Captain

Five Guys logo; South Lake Tahoe (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Tips

Bonus

Career growth opportunities

Job summary

Five Guys is hiring a Shift Leader to drive operations on busy shifts and model hands-on leadership in every task. You’ll work side-by-side with the crew, ensuring guest satisfaction and maintaining brand standards.

You will lead by example, train teammates, and maintain a fast-paced, high-energy environment. This role offers growth opportunities and a chance to advance within the company.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred)
• A team-first mindset with strong communication skills
• Someone who leads by doing—not just directing
• Ability to stay cool and make decisions in a fast-paced environment
• Basic math and comfort using POS systems

Responsibilities

• Lead the shift and step in to run operations when management is not on site
• Jump into every position—cashier, grill, prep, fries, dining room—no task is too small
• Deliver fast, accurate service and create a great guest experience every time
• Coach, support, and motivate crew members to perform at their best
• Help train new team members and build a strong, positive culture
• Keep the restaurant clean, safe, and up to brand standards
• Manage shift tasks like breaks, cash handling, and closing reports

Skills

Leadership

Teamwork

Communication

POS experience

Basic math

Tools

POS systems

Job description

Five Guys is hiring a Shift Leader to drive operations on busy shifts and model hands-on leadership in every task. You’ll work side-by-side with the crew, ensuring guest satisfaction and maintaining brand standards.

You will lead by example, train teammates, and maintain a fast-paced, high-energy environment. This role offers growth opportunities and a chance to advance within the company.