Shift Leader: Guest-First Team Coach & Ops Leader

Workstream; Lockport (IL); On-site; USD 30,000 - 45,000; Full time

Job summary

Workstream is seeking Shift Leaders in Lockport, Illinois, to coach and lead Crew Members at Jimmy John's. This position requires ensuring operational excellence, supporting training, and driving profits while maintaining a guest-first culture. Ideal candidates should have supervisory experience and a background in retail or restaurants. A high school diploma is preferred. This role contributes significantly to team performance and guest satisfaction.

Qualifications

• At least 18 years of age (where applicable).

Responsibilities

• Support a respectful team environment.
• Communicate shift priorities, goals and results with team members.
• Support the training of crew members as requested.

Skills

Restaurant, retail, or supervisory experience

Math and writing skills

Basic computer skills

Education

High School diploma or equivalent

Job description

Workstream is seeking Shift Leaders in Lockport, Illinois, to coach and lead Crew Members at Jimmy John's. This position requires ensuring operational excellence, supporting training, and driving profits while maintaining a guest-first culture. Ideal candidates should have supervisory experience and a background in retail or restaurants. A high school diploma is preferred. This role contributes significantly to team performance and guest satisfaction.