Shift Leader, Guest Experience & Training

Popeyes-01d9eb60; San Diego (CA); On-site; USD 23,000 - 30,000; Full time

Job summary

Popeye's in San Diego is seeking a capable first-line supervisor to train and lead crew members in delivering an exceptional guest experience. You will ensure quality food and compliance with Popeye's standards while executing 20/20 guest expectations.

Responsibilities include ongoing coaching, performance monitoring, and maintaining smooth operations during shifts in a fast-paced restaurant environment. Previous supervisor experience is preferred.

Qualifications

• Experience 6 consecutive months Popeye's experience and 100% certified in all workstations for internal promotes.
• 1 year supervisory experience in a restaurant or retail customer service environment.
• Must speak, read, and write English effectively; bilingual ability may be required depending on location.

Responsibilities

• Train and lead team members to deliver an exceptional guest experience.
• Ensure great tasting, quality food and compliance with Popeye's procedures and standards.
• Execute on 20/20 guest expectations and maintain operational standards.

Skills

Popeyes experience

Team Leader training

English proficiency

Interpersonal skills

ServSafe certified

Education

Supervisory experience in service

Job description

Popeye's in San Diego is seeking a capable first-line supervisor to train and lead crew members in delivering an exceptional guest experience. You will ensure quality food and compliance with Popeye's standards while executing 20/20 guest expectations.

Responsibilities include ongoing coaching, performance monitoring, and maintaining smooth operations during shifts in a fast-paced restaurant environment. Previous supervisor experience is preferred.