Shift Leader: Guest Experience & Team Coach

Burger King; Thibodaux (LA); On-site; USD 28,000 - 40,000; Full time

Job summary

Burger King in Thibodaux, LA is hiring a Shift Leader to oversee daily operations, drive sales, and ensure top guest experience. You will support the Restaurant General Manager and Assistant Manager, coach Team Members, and uphold brand standards during your shift.

The role requires 1–2 years in quick-service, strong guest service, and the ability to work evenings and weekends. Join a fast-paced team focused on profitability and guest satisfaction.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED required; 2 years college preferred.
• 1–2 years of quick-service restaurant experience.
• Available to work evenings, weekends, and holidays.
• Ability to work long or irregular shifts as needed.

Responsibilities

• Drive profitability and guest satisfaction during shifts.
• Direct and coach Team Members to meet performance targets.
• Ensure cash control and security procedures are followed.
• Manage inventory via daily and weekly inspections and truck orders.
• Deliver fast, accurate, and friendly service in clean surroundings.
• Support RGM and AM in daily operations and shift planning.
• Perform Team Member duties when necessary.

Skills

Guest service

Leadership

Coaching

Cash handling

Team supervision

Shift planning

Education

High school diploma or GED

2 years college preferred

Job description

Burger King in Thibodaux, LA is hiring a Shift Leader to oversee daily operations, drive sales, and ensure top guest experience. You will support the Restaurant General Manager and Assistant Manager, coach Team Members, and uphold brand standards during your shift.

The role requires 1–2 years in quick-service, strong guest service, and the ability to work evenings and weekends. Join a fast-paced team focused on profitability and guest satisfaction.