Shift Leader: Guest Experience & Team Coach

Rensko Holdings; Plain City (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hospitality company is seeking a Shift Supervisor in Plain City, Ohio, to oversee team activities and ensure exceptional guest experiences. The ideal candidate will lead by example, manage team dynamics, and maintain operational standards while promoting a positive work environment. Responsibilities include supervising staff, managing guest interactions, ensuring compliance with safety practices, and handling cash procedures. This role requires excellent leadership skills and a commitment to guest satisfaction.

Qualifications

• Must be 16 years of age or older.
• Ability to work in compliance with health and safety standards.
• Experience in a customer service environment is preferred.

Responsibilities

• Supervise team member activities on shift for optimal service.
• Lead by example to reinforce positive hospitality behaviors.
• Ensure compliance with company operating standards.
• Maintain health and safety policies during shifts.

Skills

Team Leadership

Customer Service

Problem Solving

Time Management

Job description

A leading hospitality company is seeking a Shift Supervisor in Plain City, Ohio, to oversee team activities and ensure exceptional guest experiences. The ideal candidate will lead by example, manage team dynamics, and maintain operational standards while promoting a positive work environment. Responsibilities include supervising staff, managing guest interactions, ensuring compliance with safety practices, and handling cash procedures. This role requires excellent leadership skills and a commitment to guest satisfaction.