Shift Leader: Guest Experience & Team Coach

Smoothie King; Fishers (IN); On-site; USD 16,531 - 20,664; Full time

Job summary

A leading smoothie and health product retailer in Fishers is seeking a Shift Lead. The Shift Lead serves as the Team Captain, guiding team members and assisting guests in selecting nutritious smoothies and products. Responsibilities include ensuring a friendly guest experience while maintaining operational standards, managing team tasks, and demonstrating a commitment to the brand's health-focused mission. Ideal candidates possess strong guest service experience and a proactive attitude in a fast-paced environment.

Qualifications

• 6+ months of guest service experience in a restaurant or retail environment.
• Ability to lead in a fast-paced setting and manage team tasks.
• Follows food safety regulations and keeps the store clean.

Responsibilities

• Assist guests in selecting smoothies and retail products.
• Guide team members when managers are absent.
• Ensure operational efficiency and uphold company standards.

Skills

Guest Service experience

Time management

Composure

Delegation

Drive for results

Self-development

Ethics and values

Tools

POS cashier system

Blender

Job description

A leading smoothie and health product retailer in Fishers is seeking a Shift Lead. The Shift Lead serves as the Team Captain, guiding team members and assisting guests in selecting nutritious smoothies and products. Responsibilities include ensuring a friendly guest experience while maintaining operational standards, managing team tasks, and demonstrating a commitment to the brand's health-focused mission. Ideal candidates possess strong guest service experience and a proactive attitude in a fast-paced environment.