Shift Leader: Guest Experience & Ops Champion

NAYA - Hudson Yards; New York (NY); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

Commuter benefits

Employee discounts and free meals

Growth opportunities

Job summary

A prominent hospitality company in New York is searching for an experienced leader. This role involves managing store operations for profitability, enhancing guest relations, and developing team members. Ideal candidates will have over 2 years of leadership experience, strong communication skills, and the ability to thrive in a dynamic environment. The position offers competitive pay, comprehensive insurance, and growth opportunities within the organization.

Qualifications

• 2+ years of leadership experience in a similar environment.
• Proficient in English with strong communication skills.
• Adaptable in a fast-paced work setting.
• Exhibits strong organizational and time-management skills.
• Positive leadership characteristics that inspire teams.
• Able to perform extensive walking for 8–10 hours daily.

Responsibilities

• Ensure store profitability by managing sales and costs.
• Oversee food preparation and service adhering to standards.
• Lead team training and development initiatives.
• Engage with guests to enhance their experience.
• Utilize financial tools to monitor key metrics.

Skills

Leadership

Communication

Time management

Organizational skills

Catering promotion

Tools

Microsoft Office

Gmail

Job description

A prominent hospitality company in New York is searching for an experienced leader. This role involves managing store operations for profitability, enhancing guest relations, and developing team members. Ideal candidates will have over 2 years of leadership experience, strong communication skills, and the ability to thrive in a dynamic environment. The position offers competitive pay, comprehensive insurance, and growth opportunities within the organization.