Shift Leader: Guest Experience & Ops Champion

NAYA - ROOSEVELT FIELD; New York; On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

Commuter benefits

Employee discounts and free company meals

Growth opportunities

Job summary

A premium dining establishment is seeking a dedicated manager to oversee operations, enhance guest relations, and lead a high-performing team. The role requires 2+ years of leadership experience, strong communication, and the ability to thrive in a fast-paced environment. Responsibilities include managing food service quality and financial performance while fostering a positive work culture. Benefits include competitive pay, medical insurance, and opportunities for personal growth.

Qualifications

• 2+ years of related leadership experience at a similar caliber concept.
• Strong written and verbal communication skills; must be proficient in English.
• Able to lift at least 50 pounds regularly and perform extensive walking for 8–10 hours a day.

Responsibilities

• Ensure store profitability by driving sales, controlling labor, and managing cost of goods.
• Hire, train, coach, and evaluate team members.
• Actively engage with guests, addressing complaints with a solutions-focused approach.
• Utilize financial reporting tools to manage sales and labor.

Skills

Leadership

Communication

Time management

Organizational skills

Problem-solving

Tools

Microsoft Office

Gmail

Job description

A premium dining establishment is seeking a dedicated manager to oversee operations, enhance guest relations, and lead a high-performing team. The role requires 2+ years of leadership experience, strong communication, and the ability to thrive in a fast-paced environment. Responsibilities include managing food service quality and financial performance while fostering a positive work culture. Benefits include competitive pay, medical insurance, and opportunities for personal growth.