Shift Leader: Guest Experience & Ops Champion

NAYA - 203 Bedford; New York (NY); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

Commuter benefits

Employee discounts and free company meals

Growth opportunities

Job summary

A leading hospitality establishment in New York City seeks a dedicated manager to oversee store operations, ensuring profitability through effective team leadership and guest engagement. Applicants must have at least 2 years of related leadership experience, strong communication skills, and a passion for operational excellence. This role offers competitive pay, benefits including medical insurance, and growth opportunities within the company, enhancing your career in the hospitality industry.

Qualifications

• 2+ years of related leadership experience at a similar caliber concept.
• Strong written and verbal communication skills; proficient in English.
• Adaptable in a fast-paced, challenging work environment.
• Exhibits strong time-management and organizational skills.

Responsibilities

• Ensure store profitability by managing sales and costs.
• Oversee food and beverage preparation adhering to standards.
• Hire, train, coach, and evaluate team members.
• Engage with guests and address complaints effectively.
• Utilize financial tools to manage sales and metrics.

Skills

Leadership

Conflict Resolution

Communication

Time Management

Tools

Microsoft Office

Computer system

Job description

A leading hospitality establishment in New York City seeks a dedicated manager to oversee store operations, ensuring profitability through effective team leadership and guest engagement. Applicants must have at least 2 years of related leadership experience, strong communication skills, and a passion for operational excellence. This role offers competitive pay, benefits including medical insurance, and growth opportunities within the company, enhancing your career in the hospitality industry.