Shift Leader: Guest Experience & Operations Coach

Tommy's Express® Car Wash

Parkesburg (Chester County)

On-site

USD 19,000 - 30,000

Full time

4 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Bonus Program

401K with Company Match

Health Care

Car Wash Membership

Job summary

Tommy's Express Car Wash is seeking energetic Shift Leaders to support high-quality wash services, friendly customer service, and smooth daily operations. This role involves leading by example, coaching teammates, and ensuring safety and daily goals are met.

Candidates should thrive in a fast-paced environment and be available for evenings and weekends. Join a team focused on delivering a great guest experience, maintaining a clean site, and driving performance through leadership, scheduling

Qualifications

Experience in a fast-paced, customer-facing environment.
Willingness to lead by example and coach teammates.
Able to work evenings and weekends.
Eligible to work in the United States.
Reliable transportation to and from work.

Responsibilities

Deliver friendly, attentive service and create a positive guest experience.
Assist with daily wash operations, greet guests, guide vehicles, answer questions.
Keep site, vacuum area, tools, and supplies clean and organized.
Follow safety procedures and maintain consistent service quality standards.
Work with team to keep operations running smoothly during busy periods.
Lead daily shifts, coach team members, resolve guest concerns, and meet daily goals.
Support Site Leader with scheduling, training, and overall site performance.