Shift Leader, Guest Experience & Operations

Lucky Strike Entertainment Corporation; Town of Cheektowaga (NY); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Free Bowling

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment Corporation in Town of Cheektowaga, NY is seeking a part-time Shift Leader to run center operations in the absence of senior management and deliver an exceptional guest experience.

You will supervise staff, manage reservations, ensure safety, and support promotions while maintaining a clean, welcoming environment. Evening and night shifts with weekend availability are required.

Qualifications

• HS Diploma is required; Bachelor's degree preferred.
• A commitment to great guest service.
• Solid communication skills.
• Strong team player.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Run center operations in the absence of senior management and maintain cash accountability and key control.
• Provide a great in-center guest experience with attentive service and quality food and beverage delivery.
• Lead staff, ensure proper lane management, and handle customer inquiries.
• Enforce safety practices and company standards; assist with opening/closing cash procedures.

Skills

Guest service

Communication

Teamwork

Adaptability

Education

HS Diploma

Bachelor’s degree preferred

Job description

Lucky Strike Entertainment Corporation in Town of Cheektowaga, NY is seeking a part-time Shift Leader to run center operations in the absence of senior management and deliver an exceptional guest experience.

You will supervise staff, manage reservations, ensure safety, and support promotions while maintaining a clean, welcoming environment. Evening and night shifts with weekend availability are required.