Shift Leader - Guest Experience & Center Operations

Lucky Strike Entertainment; Tacoma (WA); On-site; USD 34,000 - 36,000; Part time

Benefits offered by this job

Free Bowling

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment in Tacoma is seeking a Part-time Shift Leader to run center operations in the absence of management, ensuring exceptional guest service and smooth daily processes.

You’ll lead a dynamic team, monitor safety and cash procedures, coordinate events and leagues, and help deliver a fun, clean environment with strong food and beverage service. Evening and night shifts available; benefits include healthcare and employee perks.

Qualifications

• HS Diploma optional; Bachelor's preferred.
• Commitment to great guest service.
• Strong communication skills.
• Team player with ability to thrive in a fast-paced environment.

Responsibilities

• Run center operations in the absence of management.
• Ensure guest service standards are followed 100% of the time.
• Maintain quality service and friendly customer experience.
• Provide information on programs, promotions, pricing, and specials.
• Answer phones and take reservations professionally.
• Lead staff and ensure safety and cash control procedures.

Skills

Guest service

Communication

Team player

Fast-paced environment

Education

HS Diploma

Job description

Lucky Strike Entertainment in Tacoma is seeking a Part-time Shift Leader to run center operations in the absence of management, ensuring exceptional guest service and smooth daily processes.

You’ll lead a dynamic team, monitor safety and cash procedures, coordinate events and leagues, and help deliver a fun, clean environment with strong food and beverage service. Evening and night shifts available; benefits include healthcare and employee perks.