Shift Leader — Growth & Flexible Scheduling

Krystal Restaurants Career Center; Knoxville (TN); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Health benefits

401k

Competitive starting pay

Flexible schedules

Job summary

Krystal Restaurants Knoxville is seeking a Shift Leader to support the store management team in daily operations, ensure Krystal standards, and coach A+ talent to achieve key results in People, Customer, Sales and Profit.

The role requires flexibility in scheduling, Servsafe certification, and High School Diploma or GED with restaurant experience. Proficiency in Microsoft Office and a customer-focused mindset are essential.

Qualifications

• Customer-focused leadership to drive guest satisfaction and service excellence.
• Proactive, takes initiative to meet goals beyond job requirements.
• Strong teamwork and collaboration to achieve store objectives.
• Ability to train, coach and recognize A+ talent using Krystal’s tools.

Responsibilities

• Support store management in daily operations.
• Ensure food safety and quality standards are met.
• Assist in executing restaurant-level plans and marketing initiatives.
• Manage cash/security, inventory, labor and food control procedures during shifts.

Skills

Customer Focused

Initiative

Action Oriented

Team Player

Education

Servsafe certification

High School Diploma or GED

Tools

Microsoft Office

Job description

Krystal Restaurants Knoxville is seeking a Shift Leader to support the store management team in daily operations, ensure Krystal standards, and coach A+ talent to achieve key results in People, Customer, Sales and Profit.

The role requires flexibility in scheduling, Servsafe certification, and High School Diploma or GED with restaurant experience. Proficiency in Microsoft Office and a customer-focused mindset are essential.