Shift Leader: Grow Sales, Service & Team Talent

Burger King; Alma (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Burger King in Alma, MI is seeking a Shift Leader to oversee daily operations, drive guest satisfaction, and support the Restaurant General Manager during assigned shifts.

You will coach Team Members, manage speed of service, and handle inventory, cash control, and compliance with brand standards while maintaining a safe, clean environment. Availability for evenings, weekends, and holidays is required, and the role may include additional duties as needed.

Qualifications

• Must be 18 years or older.
• Demonstrated understanding of guest service principles.
• Proven ability to lead and coach a team.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Follows cash control and security procedures (e.g., safe counting, cash handling).
• Maintains inventory by performing daily and weekly inspections and coordinating with deliveries.
• Motivates and directs Team Members to provide accurate, fast, and friendly service in a clean environment.
• Directs shift plan and drives operational results while ensuring speed-of-service guidelines.
• Performs the duties of a Team Member when necessary.

Skills

18+ years old

Guest service principles

Team leadership

Flexible scheduling

Education

High school diploma or GED

Two years of college preferred

Job description

Burger King in Alma, MI is seeking a Shift Leader to oversee daily operations, drive guest satisfaction, and support the Restaurant General Manager during assigned shifts.

You will coach Team Members, manage speed of service, and handle inventory, cash control, and compliance with brand standards while maintaining a safe, clean environment. Availability for evenings, weekends, and holidays is required, and the role may include additional duties as needed.