Growth-Oriented Shift Leader — Fast-Paced Café Team

Dunkin'; Birmingham (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

Health Dental Vision

Growth opportunities

Family atmosphere

Direct Deposit

Monthly contests

Digital Redbook

Learn the business from the ground up

Recognition program

Job summary

Dunkin' is seeking an EXPERIENCED Shift Leader to guide a fast-paced team in our Michigan locations. You will recruit, train, coach, and supervise team members, ensuring policy adherence and a 5-star guest experience.

We offer growth within the company, competitive wages, and benefits in a family-oriented environment. This role is ideal for leaders who want to build career momentum with Dunkin's expanding Michigan network.

Qualifications

• High School diploma or GED completed (preferred).
• 1+ years of shift management experience.
• Open/flexible work availability.
• Ability to lead and manage a shift in a fast-paced environment.
• Strong problem-solving and decision-making skills.

Responsibilities

• Cultivate a 5-star team environment by recruiting, training, coaching, and counseling team members; communicate job expectations; plan, monitor, enforce policies and procedures.
• Achieve results by implementing production, productivity, quality, and guest service satisfaction; resolving problems; identifying trends; implementing change; minimizing waste.
• Delight our guests by exceeding their expectations and providing a 5 Star Guest experience.

Skills

Shift management

Leadership

Problem solving

Education

High School diploma or GED

Job description

Dunkin' is seeking an EXPERIENCED Shift Leader to guide a fast-paced team in our Michigan locations. You will recruit, train, coach, and supervise team members, ensuring policy adherence and a 5-star guest experience.

We offer growth within the company, competitive wages, and benefits in a family-oriented environment. This role is ideal for leaders who want to build career momentum with Dunkin's expanding Michigan network.