Growth-Minded Shift Leader for Fast-Paced Café Team

Dunkin | TCD Management; Redford Charter Township (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive wages

Health/Dental/Vision programs

Growth within the company

Family atmosphere

Direct Deposit

Monthly contests

Digital Redbook

Job summary

Dunkin' is hiring a Shift Leader in Michigan to lead fast-paced restaurant operations. You will recruit, train, and coach team members, ensuring policies are followed and guest satisfaction remains top priority. This role offers growth in a family-oriented, community-focused environment.

Ideal candidates have shift management experience, strong problem-solving skills, and flexible availability to support a fast-growing franchise network in Michigan and beyond.

Qualifications

• One or more years of shift management experience.
• Strong problem solving and decision making abilities.
• Demonstrated leadership and team management.
• Open/flexible work availability.

Responsibilities

• Build a 5-star team environment through recruiting, training, coaching, and counseling team members; set expectations and enforce policies.
• Meet targets by managing production, productivity, quality, and guest satisfaction; identify trends and minimize waste.
• Delight guests by exceeding expectations and delivering a 5-star experience.

Skills

Shift management

Problem solving

Decision making

Leadership ability

Education

High School diploma or GED

Job description

Dunkin' is hiring a Shift Leader in Michigan to lead fast-paced restaurant operations. You will recruit, train, and coach team members, ensuring policies are followed and guest satisfaction remains top priority. This role offers growth in a family-oriented, community-focused environment.

Ideal candidates have shift management experience, strong problem-solving skills, and flexible availability to support a fast-growing franchise network in Michigan and beyond.