Shift Leader for Travel Plaza Team

Applegreen Travel Plazas; Swedesboro (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Meal Discount

401(k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Pet Insurance

Paid Time Off

Job summary

Applegreen USA Welcome Centers Central Services in New Jersey is hiring a Shift Supervisor to lead on-shift staff, ensure excellent customer service, and uphold brand standards and food safety. The role includes training new team members, supervising cash handling, and performing daily operational tasks.

You will manage opening, closing, and POS transactions, while maintaining product quality and adherence to policies. Flexible scheduling and strong teamwork are essential.

Qualifications

• Experience leading a team on shift and delivering high-quality customer service.
• Ability to handle cash transactions accurately and follow cash-handling policies.
• Understanding of food safety procedures and brand standards.
• Ability to train new team members and monitor compliance.

Responsibilities

• Lead the activities of team members on shift.
• Consistently provide friendly customer service and resolve customer concerns.
• Complete opening, daily and closing procedures/checklists.
• Operate POS system and process payments according to policies.
• Ensure proper food handling, labeling, dating, stocking and temperature checks.
• Perform kitchen tasks such as prep, cooking, packaging, and cleaning.
• Stock, clean and sanitize workstation and equipment.
• Cross-sell and upsell products.
• Maintain knowledge of plaza products and services.
• Assist in training new team members.
• Adhere to brand standards and company policies.
• Notify leadership of observations or issues and perform other tasks as assigned.

Skills

Shift leadership

Customer service

Cash handling

Food safety

Job description

Applegreen USA Welcome Centers Central Services in New Jersey is hiring a Shift Supervisor to lead on-shift staff, ensure excellent customer service, and uphold brand standards and food safety. The role includes training new team members, supervising cash handling, and performing daily operational tasks.

You will manage opening, closing, and POS transactions, while maintaining product quality and adherence to policies. Flexible scheduling and strong teamwork are essential.