Shift Leader: Food Service & Customer Experience

Royal Farms; Frederick (MD); Vor Ort; USD 22.000 - 30.000; Vollzeit

Zusammenfassung

Royal Farms in Frederick, MD is seeking a Team Leader to run store operations on duty as the Person in Charge when needed. You will support management in customer service, product availability, food service execution, safety, shift management, and vendor care.

You will coach and develop team members, ensure cash controls, live safety standards, and training. The role emphasizes leadership, accountability, and delivering excellent store conditions to maximize sales and meet targets.

Qualifikationen

• Must be at least 18 years old.
• Must have a high school diploma or GED.
• Must possess strong written, verbal, and interpersonal communication skills.
• Must possess strong supervisory and organizational skills.
• Demonstrated strong leadership skills.
• Demonstrated ability to encourage, inspire, and develop team members.

Aufgaben

• Oversee the full scope of shift operations as the Person in Charge (when more senior lead is not present).
• Perform shift operational tasks including POS transactions, vendor check-in, and adherence to cash control standards.
• Oversee and hold team members (and self) accountable for compliance with policies, procedures, and safety requirements.
• Serve as a Certified Trainer by onboarding and training team members, providing regular feedback and coaching.
• Ensure the 24/7 execution of all food service and beverage programs and maintain high standards of food quality, safety, merchandising, and cleanliness.
• Complete all store side work and maintain a clean, organized work area; report maintenance issues promptly.

Kenntnisse

Leadership

Team management

Customer service

Communication

Training

Ausbildung

High school diploma or GED

Jobbeschreibung

Royal Farms in Frederick, MD is seeking a Team Leader to run store operations on duty as the Person in Charge when needed. You will support management in customer service, product availability, food service execution, safety, shift management, and vendor care.

You will coach and develop team members, ensure cash controls, live safety standards, and training. The role emphasizes leadership, accountability, and delivering excellent store conditions to maximize sales and meet targets.