Guest-Focused Crew Member — Flexible Scheduling & Growth

Tropical Management Holdings, Inc.; Westland (MI); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Competitive pay + tips

Flexible scheduling

Clean environment

Career growth

Team atmosphere

Paid training

Exclusive discounts

Benefits package + 401(k) match

Job summary

Tropical Management Holdings, Inc. is hiring a Crew Member for SERVE Hospitality Group's Tropical Smoothie Cafe in Westland, Michigan. You will provide fast, friendly service and prepare food and smoothies following clear recipes.

We offer competitive hourly pay with tips, flexible scheduling, growth opportunities, and a supportive team in a clean, energetic environment. Full training is provided and benefits are available through SERVE. Join us for a fun, dynamic workplace with room to shine.

Qualifications

• Motivated team players with high energy and positive attitudes.
• Strong communication and customer-service mindset.
• Flexible with scheduling, including evenings and weekends; minimum age 14 with possible work permit.
• No experience needed — we provide full training!

Responsibilities

• Prepare food and smoothie items following established recipes.
• Provide fast, friendly, and accurate service to every guest.
• Ensure correct portioning and proper temperature standards.
• Share knowledge of ingredients, menu items, and pricing with guests.
• Use the POS system accurately and assist guests with payments.
• Maintain store cleanliness and follow food safety guidelines.
• Support opening, closing, and shift transition procedures.
• Communicate guest concerns or issues promptly to management.
• Contribute to a positive, team‑oriented environment.

Skills

Motivated team players

Strong communicators

Customer-service minded

Adaptable learners

Reliable and punctual

Active lifestyle

Flexible scheduling

Legally authorized to work

No experience needed

Job description

Tropical Management Holdings, Inc. is hiring a Crew Member for SERVE Hospitality Group's Tropical Smoothie Cafe in Westland, Michigan. You will provide fast, friendly service and prepare food and smoothies following clear recipes.

We offer competitive hourly pay with tips, flexible scheduling, growth opportunities, and a supportive team in a clean, energetic environment. Full training is provided and benefits are available through SERVE. Join us for a fun, dynamic workplace with room to shine.