Shift Leader — Flexible Schedules, Growth & Perks

Torchy's Tacos; San Antonio (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Flexible schedules

Discount card for you & spouse

Health benefits after 1 year

401(k) after 6 months

Paid Time Off after 1 year

Torchy\'s Family Foundation support

Job summary

Torchy\'s Tacos in Texas is seeking a dedicated Shift Leader to ensure each shift runs smoothly and delivers a Damn Good guest experience. You will balance hands-on leadership with guiding and supporting the team across FOH and BOH tasks.

You will lead shifts, act as a key holder when needed, delegate tasks, engage guests, and mentor team members to uphold food safety, cleanliness, and service standards.

Qualifications

• Experience in a supervisory or leadership role in a restaurant or similar environment.
• Strong understanding of food safety, guest service, and restaurant operations.
• Required state alcohol-server and Manager ServSafe certifications.
• Flexibility to work varying shifts, including evenings, weekends, and holidays.
• Ability to lift, push, pull, or carry heavy objects up to 40 pounds and to stand or walk for extended periods.

Responsibilities

• Lead shifts with a focus on delivering exceptional guest experiences, managing team dynamics, and ensuring operational excellence.
• Open and close the restaurant as a key holder, including setting up and securing the facility.
• Identify, prioritize, and delegate tasks to team members to keep the restaurant running efficiently.
• Actively engage with guests to ensure their needs are met and address concerns with urgency and care.
• Assist in hiring, training, and mentoring team members to help them reach their potential.
• Maintain knowledge of FOH and BOH processes, including recipe adherence, food safety, and cleanliness standards.
• Support inventory management, ensure proper prep levels, and conduct line checks to uphold food quality.
• Supervise cash handling during opening and closing activities.
• Complete and ensure compliance with all health, safety, and regulatory checklists.
• Resolve guest or team member issues with urgency and professionalism, escalating as needed.
• Perform other duties or special projects to meet evolving business needs.

Skills

Leadership

Food safety

Guest service

Operations knowledge

Education

State alcohol-server certification

Manager ServSafe certification

Job description

Torchy\'s Tacos in Texas is seeking a dedicated Shift Leader to ensure each shift runs smoothly and delivers a Damn Good guest experience. You will balance hands-on leadership with guiding and supporting the team across FOH and BOH tasks.

You will lead shifts, act as a key holder when needed, delegate tasks, engage guests, and mentor team members to uphold food safety, cleanliness, and service standards.