Shift Leader — Flexible Schedule & Growth Path

Zaxbys; Union (SC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Flexible Schedule

Early Pay Access

Opportunities to Advance

Recognition Program

Employee Referral Program

401(k) With Employer Match

Job summary

Zaxbys is expanding and seeking a Shift Leader to oversee the shift, supervise team members, train and coach staff, and ensure guest satisfaction. You will manage tasks, respond to guest concerns, and uphold food safety and quality standards while maintaining inventory and ensuring opening/closing procedures are executed properly.

The role requires leadership, flexibility in scheduling (days, nights, weekends, holidays), and adherence to company policies.

Qualifications

• Must be 18 years of age or older.
• Must have reliable transportation.
• Ability to work a flexible schedule including days, nights, weekends, and holidays.
• Part-time: 9 to 28 hours per week; Full-time: 32 to 40 hours per week.
• Successful completion of background check.
• Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others.
• Follows company standards and local laws with regards to employee time punches.
• Strong interpersonal and verbal communication skills.
• Technological savvy; knowledge of required company software and tools.
• Strong problem-solving skills.
• Ability to multi-task and manage time effectively.
• Ability to make sound judgements and decisions which align with company standards and values.
• Leadership experience preferred.

Responsibilities

• Manage the product, process, and people required to execute a shift.
• Assign tasks to team members and respond to guest complaints.
• Set shift goals and align processes to achieve them.
• Close and open tasks, train and coach team members, and develop skills.
• Maintain service quality and ensure guest satisfaction.
• Receive and reconcile deliveries, stock product, and complete inventory counts.
• Monitor cooking and holding processes and take corrective action as needed.
• Ensure safety, cleanliness, and compliance with policies and guidelines.

Skills

Leadership

Communication

Multi-tasking

Time management

Problem-solving

Job description

Zaxbys is expanding and seeking a Shift Leader to oversee the shift, supervise team members, train and coach staff, and ensure guest satisfaction. You will manage tasks, respond to guest concerns, and uphold food safety and quality standards while maintaining inventory and ensuring opening/closing procedures are executed properly.

The role requires leadership, flexibility in scheduling (days, nights, weekends, holidays), and adherence to company policies.