Shift Leader - Flexible Schedule & Growth Path

Zaxbys; Concord (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible Schedule

Early Access to Pay

Opportunities to Advance

Recognition Program

Employee Referral Program

401(k) With Employer Match

Job summary

Zaxbys in Concord, NC is hiring a Shift Leader to oversee shift operations, coach team members, and ensure quality, safety, and guest satisfaction. The role requires leadership to assign tasks, train staff, handle guest concerns, and manage opening/closing duties.

It offers a path for advancement within a fun, high-performance environment. The position emphasizes developing team members, maintaining operational standards, and upholding company policies while delivering excellent guest

Qualifications

• Leadership qualities and the ability to coach team members.
• Strong organizational and teamwork abilities.
• Excellent verbal communication with guests and staff.
• Proficiency with relevant restaurant software/tools.
• Ability to manage time and priorities under pressure.

Responsibilities

• Lead shift operations, including product, process and people management.
• Train and coach team members to meet standards and goals.
• Respond to guest concerns with a friendly, solution-focused approach.
• Manage opening/closing duties and ensure compliance with safety and policy standards.
• Receive deliveries, maintain stock, and supervise food prep and service quality.
• Collaborate with the management team to meet budget and guest experience goals.

Skills

Leadership

Organizational skills

Interpersonal skills

Verbal communication

Technological savvy

Problem solving

Time management

Tools

Company software & tools

Job description

Zaxbys in Concord, NC is hiring a Shift Leader to oversee shift operations, coach team members, and ensure quality, safety, and guest satisfaction. The role requires leadership to assign tasks, train staff, handle guest concerns, and manage opening/closing duties.

It offers a path for advancement within a fun, high-performance environment. The position emphasizes developing team members, maintaining operational standards, and upholding company policies while delivering excellent guest