Shift Leader: Flexible Hours, Tips & Growth

Dunkin'; United States; Presencial; USD 17.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Credit card tips

Flexible scheduling

Leadership training

Advancement opportunities

Descripción de la vacante

Ducking Brand franchisee network in Florida is hiring for Shift Leaders to support Dunkin’ locations with leadership and guest-service excellence. This role involves supervising crew, maintaining brand standards, and driving daily operations on shift.

The position emphasizes leadership growth, flexible scheduling, and earning additional income through credit card tips. You will work closely with management to ensure smooth service and high-quality beverages and food.

Formación

• Basic computer skills.
• Fluent in spoken and written English.
• Previous leadership experience in retail, restaurant or hospitality preferred.

Responsabilidades

• Perform all responsibilities of restaurant team members.
• Support the Restaurant Manager in meeting operational goals and execution.
• Ensure Brand standards are met throughout shift including preparation of food and beverages.
• Communicate shift priorities, goals and results to restaurant team members.
• Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback.
• Support the training of restaurant team members as needed.
• Oversee franchisee safety, security and profitability policies/processes throughout a shift.
• Communicate clearly with the next Shift Leader to help prepare him/her for shift.
• Ensure Food Safety standards are met.
• Manage Inventory throughout the shift.
• Provide great guest service and coach restaurant team members to do the same.
• Schedule restaurant team members for shifts.
• Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies.

Conocimientos

Basic computer skills

Fluent in English

Leadership experience

Descripción del empleo

Ducking Brand franchisee network in Florida is hiring for Shift Leaders to support Dunkin’ locations with leadership and guest-service excellence. This role involves supervising crew, maintaining brand standards, and driving daily operations on shift.

The position emphasizes leadership growth, flexible scheduling, and earning additional income through credit card tips. You will work closely with management to ensure smooth service and high-quality beverages and food.