Shift Leader - Flexible Hours, Tips & Growth

Dunkin'; Alabama; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Credit card tips

Leadership training

Flexible scheduling

Job summary

Brewing Brand, a Dunkin' network franchisee, is seeking Shift Leaders to join our team. You will lead the crew, uphold brand standards, and guide daily operations in a fast-paced Dunkin' environment.

We offer flexible hours, leadership growth opportunities, and the chance to boost income with credit card tips. You’ll mentor teammates, coach performance, and ensure exceptional guest service on every shift.

Qualifications

• Basic computer skills.
• Fluent in spoken and written English.
• Previous leadership experience in retail, restaurant or hospitality preferred.

Responsibilities

• Perform all responsibilities of restaurant team members.
• Support the Restaurant Manager in meeting operational goals and execution.
• Ensure Brand standards are met throughout shift including preparation of food and beverages.
• Communicate shift priorities, goals and results to restaurant team members.
• Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback.
• Support the training of restaurant team members as needed.
• Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift
• Communicate clearly with the next Shift Leader to help prepare him/her for shift.
• Ensure Food Safety standards are met.
• Manage Inventory throughout the shift.
• Provide great guest service and coaches restaurant team members to do the same.
• Schedule restaurant team members for shifts
• Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies.

Skills

Leadership

Customer service

Teamwork

Communication

Flexibility

Job description

Brewing Brand, a Dunkin' network franchisee, is seeking Shift Leaders to join our team. You will lead the crew, uphold brand standards, and guide daily operations in a fast-paced Dunkin' environment.

We offer flexible hours, leadership growth opportunities, and the chance to boost income with credit card tips. You’ll mentor teammates, coach performance, and ensure exceptional guest service on every shift.