Shift Leader: Flexible Hours, Tip Income, Leadership Growth

Dunkin'; Babcock Ranch (FL, GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Dunkin' franchise Brewing Brand is hiring for Shift Leaders to guide our crew, support the Restaurant Manager, and ensure brand standards during each shift.

This role offers flexible hours, leadership growth opportunities, and the potential to earn more with credit card tips in a fast-paced, team-oriented environment. Fluent English is required and prior leadership in retail, restaurant or hospitality is preferred.

Qualifications

• Basic computer skills.
• Fluent in spoken and written English.
• Previous leadership experience in retail, restaurant or hospitality preferred.

Responsibilities

• Perform all responsibilities of restaurant team members.
• Support the Restaurant Manager in meeting operational goals.
• Ensure Brand standards are met throughout shift including preparation of food and beverages.
• Communicate shift priorities, goals and results to restaurant team members.
• Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback.
• Support the training of restaurant team members as needed.
• Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift
• Communicate clearly with the next Shift Leader to help prepare him/her for shift.
• Ensure Food Safety standards are met.
• Manage Inventory throughout the shift.
• Provide great guest service and coaches restaurant team members to do the same.
• Schedule restaurant team members for shifts
• Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies.

Skills

Basic computer skills

Fluent in English

Job description

Dunkin' franchise Brewing Brand is hiring for Shift Leaders to guide our crew, support the Restaurant Manager, and ensure brand standards during each shift.

This role offers flexible hours, leadership growth opportunities, and the potential to earn more with credit card tips in a fast-paced, team-oriented environment. Fluent English is required and prior leadership in retail, restaurant or hospitality is preferred.