Shift Leader — Flexible Hours & Credit Card Tips

Dunkin'; Windermere (FL); On-site; USD 18,000 - 25,000; Full time

Job summary

Brewing Brand is recruiting for Shift Leaders to join our Dunkin' network in Florida. Lead a fast-paced team, support the manager, ensure brand standards, and help drive guest satisfaction while earning tips and growth opportunities.

Ideal candidates have prior leadership in retail/food service, basic computer skills, and fluent English. Flexible hours and a supportive team environment are offered in this franchisee setting.

Qualifications

• Leadership experience in retail, restaurant or hospitality.
• Fluent in spoken and written English.
• Basic computer skills.

Responsibilities

• Perform all responsibilities of restaurant team members.
• Support the Restaurant Manager in meeting operational goals and execution.
• Ensure Brand standards are met throughout shift including preparation of food and beverages.
• Communicate shift priorities, goals and results to restaurant team members.
• Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback.
• Support the training of restaurant team members as needed.
• Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift.
• Communicate clearly with the next Shift Leader to help prepare him/her for shift.
• Ensure Food Safety standards are met.
• Manage Inventory throughout the shift.
• Provide great guest service and coaches restaurant team members to do the same.
• Schedule restaurant team members for shifts
• Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies.

Skills

Leadership experience

Fluent in English

Retail/restaurant experience

Education

Basic computer literacy

Job description

Brewing Brand is recruiting for Shift Leaders to join our Dunkin' network in Florida. Lead a fast-paced team, support the manager, ensure brand standards, and help drive guest satisfaction while earning tips and growth opportunities.

Ideal candidates have prior leadership in retail/food service, basic computer skills, and fluent English. Flexible hours and a supportive team environment are offered in this franchisee setting.