Shift Leader — Flexible Hours & Guest Experience

Smoothie King; Newport (KY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid Training

Weekly Pay

Health Insurance

Employee discount

Paid Time Off

Job summary

SMOOTHIE KING is hiring a Shift Leader to work with the GM as a leader in a Smoothie King store. You will help drive guest satisfaction, uphold food safety, and lead a team to achieve store goals.

The role offers flexible hours, internal promotion potential, competitive pay with weekly pooled tips, and a supportive environment with health benefits and paid time off for full-time staff.

Qualifications

• Guest service experience in a restaurant or retail environment.
• Supervisory or leadership experience.
• Must be 18 years of age or older.
• Availability for varying shifts including weekends and holidays.

Responsibilities

• Demonstrating a 'Guest comes first' attitude; modeling actions for other team members
• Providing a high-quality product, ensuring compliance to company food safety procedures
• Properly prepping all fruits, vegetables, frozen items, powders and liquids
• Communicating and working with the Team to accomplish all goals
• Modeling and encouraging team in upselling at point of sale (POS)
• Providing a safe, well-maintained store for team and guests, using company tools and checklists
• Perform opening and closing Shift Leader duties
• Following all cash handling and inventory reporting with integrity
• Supporting and adhering to company standards for operations, marketing/communications and brand identity
• Ensuring store is cleaned to meet Smoothie King and State/County Dept of Health standards
• Having the ability to take initiative and possess skills for problem solving and conflict resolution
• Demonstrating a high level of professionalism, with excellent communication skills

Skills

Guest service

Leadership

Flexible schedule

Age 18+

Education

High school diploma

Job description

SMOOTHIE KING is hiring a Shift Leader to work with the GM as a leader in a Smoothie King store. You will help drive guest satisfaction, uphold food safety, and lead a team to achieve store goals.

The role offers flexible hours, internal promotion potential, competitive pay with weekly pooled tips, and a supportive environment with health benefits and paid time off for full-time staff.