Shift Leader — Flexible Hours, Growth & Perks

Cumberland McDonald's; Knoxville (TN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Flexible scheduling

Paid sick leave

Tuition reimbursement and/or education

Training and advancement opportunities

Employee discounts

Free meals at work

Medical and dental insurance

and much, much more!

Job summary

Cumberland McDonald's in Knoxville, TN is seeking a Shift Manager to lead and empower the crew, ensure guest satisfaction, and uphold safety and cleanliness standards. You’ll schedule, coach, and drive performance in a fast-paced franchise setting.

The role emphasizes leadership development, teamwork, and daily operational excellence, with opportunities for training and advancement. Full-time and part-time shifts available, including breakfast, lunch, and evenings.

Qualifications

• To be a successful Shift Manager, you’ll need a passion for helping and serving others.
• Strong guest service and support focus with effective communication.
• Ability to make decisions quickly in a fast-paced environment.
• Demonstrated leadership to guide crew and managers.
• Commitment to teamwork and maintaining food safety and cleanliness standards.

Responsibilities

• Lead the experience by scheduling and overseeing crew shifts.
• Inspire and empower teams to deliver outstanding guest experiences.
• Supervise food safety and cleanliness to meet McDonald’s standards.
• Take action on safety, security, inventory, and profitability measures.
• Encourage training and continued learning within the restaurant.
• Drive a high level of performance from the team.

Skills

Guest service

Communication

Leadership

Decision making

Teamwork

Education

Leadership Transitions Class

Job description

Cumberland McDonald's in Knoxville, TN is seeking a Shift Manager to lead and empower the crew, ensure guest satisfaction, and uphold safety and cleanliness standards. You’ll schedule, coach, and drive performance in a fast-paced franchise setting.

The role emphasizes leadership development, teamwork, and daily operational excellence, with opportunities for training and advancement. Full-time and part-time shifts available, including breakfast, lunch, and evenings.