Shift Manager: Flexible Schedule, Lead Teams, Grow

12277 841 Oak Ridge McDonald's; Jackson Square (TN); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Flexible scheduling

Paid sick leave

Tuition reimbursement

Training and advancement

Employee discounts

Free meals

Medical insurance

Dental insurance

Job summary

McDonald’s in Tennessee is seeking a Shift Manager to oversee crew scheduling and lead a team in delivering an outstanding guest experience. You will supervise daily operations, uphold food safety and cleanliness, and drive safety, inventory control, and profitability. A focus on coaching, training, and performance is essential.

The role emphasizes leadership development and hands-on guidance for both crew and managers to ensure exceptional service and restaurant standards.

Qualifications

• Passion for helping and serving others.
• Strong guest service and support focus.
• Ability to communicate effectively and anticipate guest needs.
• Provide solutions and make decisions quickly in a fast-paced environment.
• Certified through McDonald’s Leadership Transitions Class.

Responsibilities

• Lead the experience: Oversee crew schedules.
• Inspire and empower: Provide leadership for crew and managers to deliver guest experience.
• Supervise food safety and cleanliness to meet standards.
• Take measures around safety, security, inventory, and profitability.
• Encourage training and continued learning within the restaurant.
• Drive a high level of performance from the team.

Skills

Guest service

Team leadership

Communication

Decision making

Leadership training

Job description

McDonald’s in Tennessee is seeking a Shift Manager to oversee crew scheduling and lead a team in delivering an outstanding guest experience. You will supervise daily operations, uphold food safety and cleanliness, and drive safety, inventory control, and profitability. A focus on coaching, training, and performance is essential.

The role emphasizes leadership development and hands-on guidance for both crew and managers to ensure exceptional service and restaurant standards.