Shift Manager: Flexible Hours & Growth

Walker Springs McDonald's; Knoxville (TN); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Flexible scheduling

Paid sick leave

Tuition reimbursement and/or education

Training and advancement opportunities

Employee discounts

Free meals at work

Medical and dental insurance

Job summary

Walker Springs McDonald's is seeking a dedicated Shift Manager to lead daily operations on-site in Knoxville. The role focuses on staffing, guest service, safety, and profitability, with opportunities to mentor crew and junior managers.

You will ensure McDonald’s standards are met, supervise food safety, and drive a high-performance team while delivering an outstanding guest experience. Competitive benefits accompany this essential leadership position.

Qualifications

• Passion for helping and serving guests and team members.
• Strong guest service and support focus with a positive attitude.
• Ability to communicate effectively and anticipate guest needs.
• Provide solutions and make decisions in a fast-paced restaurant environment.

Responsibilities

• Lead the experience by overseeing crew schedules and ensuring coverage.
• Inspire and empower crew and managers to deliver an outstanding guest experience.
• Supervise food safety and cleanliness to McDonald’s standards.
• Take action on safety, security, inventory and profitability measures.
• Foster ongoing training and learning within the restaurant.
• Drive high performance and accountability within the team.

Skills

Guest service focus

Communication

Leadership

Problem solving

Leadership Transition Class

Education

McDonald’s Leadership Transitions Class

Job description

Walker Springs McDonald's is seeking a dedicated Shift Manager to lead daily operations on-site in Knoxville. The role focuses on staffing, guest service, safety, and profitability, with opportunities to mentor crew and junior managers.

You will ensure McDonald’s standards are met, supervise food safety, and drive a high-performance team while delivering an outstanding guest experience. Competitive benefits accompany this essential leadership position.